04 / EXPERIENCE
Experience
operations-heavy roles, tech-shaped habits
Founder — Vectoral Labs LLC
Tech & automation services for homes and small businesses: WiFi, smart home, device and AV setup, monthly
support plans, and AI workflow setups for owner-run shops. Built and run the site, pricing, service catalog and
lead pipeline.
Founder & Project Lead — Steady Systems (solo project)
Planned and delivered a digital-product line end to end as a one-person project: roadmap and release calendar,
scope and pricing, QA and rights-check gates before every release, and an API-driven build-and-publish pipeline
with a daily review/approval step. 8 products live in launch week.
Sales Consultant — AT&T Authorized Retailer
2024 – PRESENT · DALLAS, TX
Built automated request-routing and status-tracking workflows; applied ticket-style prioritization and
escalation to high-volume client requests; customer-facing technical problem-solving.
Shift Lead — DoorDash (DashMart)
2023 – 2024 · DALLAS, TX
Supervised 10+ in a 24/7 fulfillment operation; independently resolved operational and app-side technical
issues; data-driven error reduction.
Assistant / Training Manager — Domino's
2020 – 2021 · DALLAS, TX
Ran multi-location, high-volume operations; trained and supervised 50–100 staff per shift; owned inventory,
scheduling and KPIs.
Per Scholas — IT Support Specialist Track
2025 – 2026 · 15-WEEK FULL-TIME PROGRAM
Earned CompTIA A+ certification and the Google IT Support Professional
Certificate; now in Security+ coursework. Also holds ServiceNow, Cisco and GitHub credentials, plus 41 Salesforce Trailhead trails (149 badges).
